See My Work

Portfolio

With 12 years of experience, I’ve navigated diverse challenges — applying best practices that place people at the center.

All
UX / Product
Strategy
Service Design
Styles Testing
Styles Testing
Quick Response AI
UX / Product
Quick Response AI
Coming Soon – AI Food Coach Empowering Healthy Choices #2
UX / Product
Coming Soon – AI Food Coach Empowering Healthy Choices #2
Enterprise Data Vehicle Exports
UX / Product
Enterprise Data Vehicle Exports
Designing an Efficient TSA Security Kiosk Interface
UX / Product
Designing an Efficient TSA Security Kiosk Interface
Maintaining Public Safety With Facial Recognition
UX / Product
Maintaining Public Safety With Facial Recognition
Increasing Customer Retention at the Dealership
Service Design
Increasing Customer Retention at the Dealership
Saving Hours by Streamlining Visitor Check-Ins
Service Design
Saving Hours by Streamlining Visitor Check-Ins
Removing Process Waste with Jobs-to-be-Done​
Strategy
Removing Process Waste with Jobs-to-be-Done​
Empowering dealers to thrive in changing market
Strategy
Empowering dealers to thrive in changing market
Coming Soon – AI Food Coach Empowering Healthy Choices
UX / Product
Coming Soon – AI Food Coach Empowering Healthy Choices
See My Work

Portfolio

For over a decade, I have led Strategy, Research, and Service Design initiatives that drive user-centric innovation and business growth.

Cox Automotive

Removing Workflow Inefficiencies

Enterprise SaaS

UX Research

Jobs-to-be-Done

B2B

Employing research to identify and address employee workflow inefficiencies.

-55%

Inefficiencies

-30%

Breach Rates

-25%

Data Errors

NEC

Facial Recognition Security System

Public Safety

Product Design

B2B

Desktop

Designing an AI surveillance application end-to-end for security personnel.

10 Total

Usability Tests

MVP 

Launch

Award

Received

NEC

Patient Visitor Management Experience

Healthcare

Service Design

B2B

Responsive Web

Saving nursing staff hours with a new patient visitor management service.

+ 31%

Time Efficiency

Cox Automotive

Securing Platform Investment

UX Strategy

B2B

Leadership Influence

Storytelling

Empowering auto dealers in a low inventory market with needed platform features.

$1.2M

Unlocked Revenue

NEC

Dealership Visitor Management Solution

Dealership

Service Design

B2B

Mobile

Tablet

Increasing pre-paid maintenance plan sales, resulting in customer savings and loyalty.

+24%

Customer Retention

Santander Bank

Redesigning the Employee Intranet

Responsive Web

UX Design

Leading an end-to-end employee internal website redesign.

-50%

Information Discoverability

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