Portfolio
Designing an Efficient TSA Security Kiosk Interface
Reducing manual verification by 33%, maintaining verification speed, and eliminating security gaps from manual checks.
#ProductDesign, #PassengerVerification
The Good, the Bad, the Tolerable
Merging new and legacy system design while delivering 'good enough' design for big business impact.
#UX Design, #Automotive
Maintaining Public Safety with Facial Recognition
Designing a SaaS-based application for security personnel who need to identify people, recognizes patterns and makes prediction.
#ProductDesign, #SecurityPersonnel
Working with People
Strategy Facilitator
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Employing Human-Centered Design methods, ensuring meetings and workshops are engaging, focused, and tailored to achieve strategic goals.
Team Enhancer
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Active Toastmaster, delivering speeches, providing constructive feedback, and leading group discussions.
Intentional Communicator
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Design Thinking instructor and mentoring individuals to overcome their challenges when speaking in public.
Thought Pieces
Start with the Human Experience
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Everything that can be invented has been invented but everything that has been invented is constantly changing.
Stop the UX Research Bottleneck
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Moving from project-based to continuous UX research by empowering the people work with.
Endorsements
"Luis consistently demonstrated exceptional talent in leading large-scale discovery efforts and crafting strategic approaches to address challenges ranging from greenfield solutions to ambiguous process hurdles."
Product Leader
"I attended a user design class facilitated by Luis, and it was an extremely valuable experience. His teachings were both beneficial and engaging, creating a comfortable environment for sharing ideas!"
Agile Leader
"I have worked with Luis for over three years and have always known him to be a creative and responsible individual. His UX/UI design, customer management skills, and expertise were vital several global company projects."
VP of Business Development